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ENERGY STAR Buildings FAQs
When are the "Ask The Expert" webinars?
Can I make a copy of a current property?
Do you have any sample buildings?
How do I add my name to the Portfolio Manager mailing list?
How do I create a Portfolio Manager account?
How do I setup a new property?
See All 17 FAQs
Username, Password, Logging in
How do I change my password?
I forgot my Password and/or Username. Help!
I never got my activation email.
Is it possible to change my Portfolio Manager username?
List of all Portfolio Manager help (training) documents
Are there any Portfolio Manager technical documents?
Can I get credit for taking training or doing cost-free verifications?
Can trainers co-brand ENERGY STAR resources?
Do you have any training videos?
Does EPA have a curriculum about building energy efficiency?
See All 11 FAQs
Are the child properties automatically included in Reporting if you select a Parent property?
Can I customize the order of metrics in my reports?
Can I run a report with multiple year-ending dates? How about with monthly metrics?
How do I generate Custom and Standard reports?
How do I see my average Source EUI and ENERGY STAR Score by group?
How do I share a report template?
See All 13 FAQs
How do I get access to a property my organization has recently acquired?
Is it possible to keep a corporate account in PM with shared access to staff?
Is Portfolio Manager slow today?
Someone left my company, how can I get access to their buildings in Portfolio Manager?
What limits are in place for large accounts?
How do I change my organization?
How do I benchmark and report using metric units (GJ, m², etc.)?
How do I change my language preference to French?
Can I delete a Property Use Detail?
Can I delete application copies?
Can I delete multiple properties at once?
Can I use the spreadsheet uploads to delete meter bills or properties?
How do I delete a contact?
How do I delete a meter?
See All 11 FAQs
How do I add a contact?
How do I cancel a connection request?
How do I connect to my SPP?
How do I connect to my utility provider?
I can't find the person I want to connect and share with.
Why does it say "NOT AVAILABLE" next to my contacts?
Can everyone who has access to a property see everyone else who has access?
Can I automatically accept all connection or sharing requests?
Can I unshare in bulk?
How do I edit a data exchange share?
How do I edit sharing permissions?
How do I re-share a property that has been shared with me?
See All 16 FAQs
Can I transfer a campus of multiple properties?
How do I combine two Portfolio Manager accounts?
How do I get a property transferred into my account?
How do I transfer an entire account to someone else?
How do I transfer properties to another user?
When I transfer a property, do all the "shares" stay intact?
See All 7 FAQs
Design Projects/Target Finder
Are the Design emissions factors national, regional, or state-based?
Can I get weather normalized metrics for design projects?
Can I use Target Finder for LEED documentation?
Can I use Target Finder for major renovations?
How can ENERGY STAR help me with the Architecture 2030 Challenge?
How can I track my commercial new construction property design?
See All 15 FAQs
Can I reuse a template that I previously generated?
Can I reverse a spreadsheet upload once it has posted with a status of "success"?
Can I use formulas in my spreadsheet?
Do you have any troubleshooting tips for upload spreadsheets?
How do I add properties using Spreadsheet upload templates?
How do I use the spreadsheet uploads?
See All 11 FAQs
How can I get energy/water data from my utility?
Can I download all of my Portfolio Manager data?
My utility does not offer electronic access to my utility data. What can I do?
Once I've downloaded my portfolio and made some changes to it, is there a way to easily upload all of this data again?
Which organizations electronically enter data into Portfolio Manager?