Why don't I have an ENERGY STAR score?

To see the reason that you don't have a score, go to your property’s Goals Tab. On the right hand side there is a table showing your metrics.  Click on “Not Available” for "Score" to see the reason.

Here's a list of some of the most common reasons why a property doesn't have a score:

• Only certain Property Types are eligible for a score. See list.
  
• Property Type Requirements
• For the US: More than 50% of the property's Gross Floor Area (excluding parking lots and garages) must be  one of the property types eligible for ENERGY STAR certification.
• For Canada: More than 50% of the property’s Gross Floor Area must be one of the property types eligible to receive an ENERGY STAR score in Canada.
• Energy Use Requirements
• Twelve full calendar months of energy bill data for all fuels is required.  If your readings are mid-month to mid-month (e.g. 12/15/12 to 1/15/13) then you need 13 bills.
• Meter entries cannot include gaps or overlaps during the 12-month period. Gaps or overlaps outside the 12-month period will not prevent metrics from being calculated. However, if you have a recent gap/overlap, then your Current Energy Date will be pushed back to the last 12-month period where you do not have any gaps/overlaps.
• Property Use Detail Requirements
  • Doesn’t apply to buildings that are not asked for hours of operation, such as hotels and hospitals
  • Doesn’t apply to religious worship facilities.
  • Hospitals must be at least 20,000 square feet
  • Banks may be as small as 1,000 square feet
  • Houses of Worship may be as small as 1,000 square feet
  • Data Centers do not have a minimum square foot
• Must have at least one worker on the main shift (if asked)
• Must be a "Single" building under the basic details, with 5 exceptions that can earn certification as a campus consisting of multiple buildings:
  • K-12 schools
  • Hospitals
  • Hotels
  • Multifamily
  • Senior Care
• The property must be operational at least 30 hours per week, with two exceptions:
• The property must be at least 5,000 square feet, with four exceptions:
• Parking Gross Floor Area (GFA) may not exceed 50% of the Property GFA
• There are several additional property type-specific requirements.