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Why don't I have an ENERGY STAR score? Follow

To see the reason that you don't have a score, go to your property’s Goals Tab. On the right hand side there is a table showing your metrics.  Click on “Not Available” for "Score" to see the reason.

Here's a list of some of the most common reasons why a property doesn't have a score:

  • Only certain Property Types are eligible for a score. See list.
  • Property Type Requirements
  • Energy Use Requirements
    • Twelve full calendar months of energy bill data for all fuels is required.  If your readings are mid-month to mid-month (e.g. 12/15/12 to 1/15/13) then you need 13 bills.
    • Meter entries cannot include gaps or overlaps during the 12-month period. Gaps or overlaps outside the 12-month period will not prevent metrics from being calculated. However, if you have a recent gap/overlap, then your Current Energy Date will be pushed back to the last 12-month period where you do not have any gaps/overlaps.
  • Property Use Detail Requirements
    • Doesn’t apply to buildings that are not asked for hours of operation, such as hotels and hospitals
    • Doesn’t apply to religious worship facilities.
    • Hospitals must be at least 20,000 square feet
    • Banks may be as small as 1,000 square feet
    • Houses of Worship may be as small as 1,000 square feet
    • Data Centers do not have a minimum square foot
    • Must have at least one worker on the main shift (if asked)
    • Must be a "Single" building under the basic details, with 5 exceptions that can earn certification as a campus consisting of multiple buildings:
      • K-12 schools
      • Hospitals
      • Hotels
      • Multifamily
      • Senior Care
    • The property must be operational at least 30 hours per week, with two exceptions:
    • The property must be at least 5,000 square feet, with four exceptions:
    • Parking Gross Floor Area (GFA) may not exceed 50% of the Property GFA
    • There are several additional property type-specific requirements.
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