To see the reason that you don't have a score, go to your property’s Goals Tab. On the right hand side there is a table showing your metrics. Click on “Not Available” for "Score" to see the reason.
Here's a list of some of the most common reasons why a property doesn't have a score:
- Only certain Property Types are eligible for a score. See list.
- Property Type Requirements
- For the US: More than 50% of the property's Gross Floor Area (excluding parking lots and garages) must be one of the property types eligible for ENERGY STAR certification.
- For Canada: More than 50% of the property’s Gross Floor Area must be one of the property types eligible to receive an ENERGY STAR score in Canada.
- Energy Use Requirements
- Twelve full calendar months of energy bill data for all fuels is required. If your readings are mid-month to mid-month (e.g. 12/15/12 to 1/15/13) then you need 13 bills.
- Meter entries cannot include gaps or overlaps during the 12-month period. Gaps or overlaps outside the 12-month period will not prevent metrics from being calculated. However, if you have a recent gap/overlap, then your Current Energy Date will be pushed back to the last 12-month period where you do not have any gaps/overlaps.
- Property Use Detail Requirements
- Doesn’t apply to buildings that are not asked for hours of operation, such as hotels and hospitals
- Doesn’t apply to religious worship facilities.
- Hospitals must be at least 20,000 square feet
- Banks may be as small as 1,000 square feet
- Houses of Worship may be as small as 1,000 square feet
- Data Centers do not have a minimum square foot
- Must have at least one worker on the main shift (if asked)
- Must be a "Single" building under the basic details, with 5 exceptions that can earn certification as a campus consisting of multiple buildings:
- K-12 schools
- Hospitals
- Hotels
- Multifamily
- Senior Care
- The property must be operational at least 30 hours per week, with two exceptions:
- The property must be at least 5,000 square feet, with four exceptions:
- Parking Gross Floor Area (GFA) may not exceed 50% of the Property GFA
- There are several additional property type-specific requirements.