You can reset your password or retrieve your username from this page: https://portfoliomanager.energystar.gov/pm/login.html
If you have trouble resetting your username and/or password it may be because the email address associated with your account is out-of-date. In this case we will need to help you: please contact us through the "Ask a Question" form.
*For security purposes, your password must be at least 8 characters long and include at least three of the following: lowercase letters, uppercase letters, numbers and/or special characters (such as *, #, %, etc.).