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I forgot my Password and/or Username. Help! Follow

If you don't remember your password and/or username, go to http://www.energystar.gov/buildings  and in the Portfolio Manager login box, click "Forgot Password?”

Follow the instructions to retrieve either your username or password.

For security purposes, we cannot look up for Password for you. If you can't remember it, you will need to reset it.

If you have trouble resetting your username and/or password it may be because the email address associated with your account is out-of-date. In this case we will need to help you: please contact us through the "Ask a Question" form.

*For security purposes, your password must be at least 8 characters long and include at least three of the following: lowercase letters, uppercase letters, numbers and/or special characters (such as *, #, %, etc.).

Have more questions? Submit a request