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How do I get rid of meter gaps? Follow

If you get an alert that you have Meter gaps, this means your meter bills do not cover every single day of the year.

Our meter rules:

  • The Start Date of a meter entry can be:
    • the same day as the End Date of the last meter entry
    • the day after the End Date of the last meter entry
  • You will get a "warning" message if there are any days not covered in a meter entry beginning with the "Date Meter became Active." If your missing data from years ago, and you're not concerned with metrics for that year, ignore it.
  • You will NOT get metrics if you are missing any days, for any active meters, within that 12-month period.

How to fix:

  • Click on a date to update it -then click "Save Bills" at the bottom of the screen.
  • If you need to add a new entry - Click "Add Another Entry," enter the data, then click "Save Bills" at the bottom of the screen. After you "Save" it will be put into chronological order.

More info:

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